How Microaggressions, Othering, Racism & Poor Treatment Leads to Poor Healthcare Outcomes
In this week’s episode, we’re discussing our experiences of being asked about ethnicity and identity, as well as the impact of microaggressions and racism on mental health. We also touch on the sense of community and camaraderie among people of color: feeling a sense of kinship with people of color, exploring the city outside of campus, the importance of good customer service in healthcare, the role of interpreters in healthcare, and the challenges of language barriers in healthcare.
Takeaways
Being asked about ethnicity and identity can be uncomfortable and sometimes offensive
Microaggressions and racism can have a negative impact on mental health
Finding a sense of community and camaraderie among people of color can be empowering
The experiences of being a minority can vary depending on the context and individual perspectives Feeling a sense of kinship with people of color can provide a sense of relief and connection.
Exploring the city outside of campus can help broaden one's perspective and experiences.
Good customer service in healthcare is important for making patients feel heard and cared for.
Interpreters play a crucial role in healthcare, helping patients communicate effectively and ensuring they receive the care they need.
Language barriers in healthcare can lead to miscommunication and poor health outcomes, highlighting the importance of language access services.
Keywords
ethnicity, identity, microaggressions, racism, mental health, community, camaraderie, kinship, people of color, exploring the city, campus bubble, living off campus, customer service, healthcare, interpreters, language barriers
Chapters
00:00 Introduction and New Apartment
06:21Experiences of Microaggressions
10:42 Impact of Microaggressions and Racism on Mental Health
14:51 Finding Community and Camaraderie
23:53 Challenges of Language Barriers in Healthcare